Privacy Policy

The Fundamental Occupational Therapist respects your privacy. This statement explains why we collect and use your personal information and the parties to whom your information may be disclosed and obtains your consent to such collection, use and disclosure.

Using and sharing your personal information

The personal information we process about you will include information about you and your disability. This information may take many forms including as written by us and by other health professionals as well as photographs and videos of you and your condition taken by us or other health professionals.

            

We use your personal information to provide, manage and administer care to you and for purposes directly or indirectly related to providing, managing and administering such care.
 

 In addition to this, we may also share your personal information with:

1. The Fundamental Occupational Therapist’s funding providers 

2. your doctor and other NDIS providers

3. government and regulatory bodies, including the National Disability Insurance Agency, Medicare, other state based disability government agencies, and the Australian Taxation Office

4. NDIS approved auditors for the purposes of undertaking audit and other quality assurance activities in respect of The Fundamental Occupational Therapist related to The Fundamental Occupational Therapist obtaining or maintaining registration as an NDIS registered provider. As a Participant, you will be automatically enrolled in NDIS audits. However, you may opt out at any time.

5. people acting on your behalf including their nominated representatives, legal guardians, executors, trustees and legal representatives

6. the police, or to the Disability Services Commissioner, or to comply with compulsory notices from courts of law, tribunals or Government Agencies

7. financial institutions for payment processing

8. The Fundamental Occupational Therapist's contracted service providers

9. others, without your consent, if we are required by law to do so other persons as specified in our Policies.

10. In some circumstances, information could be provided without your consent if required or authorised by law.

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Using and sharing your personal information

The personal information we process about you will include information about you and your disability. This information may take many forms including as written by us and by other health professionals as well as photographs and videos of you and your condition taken by us or other health professionals.
                                               

                        

Complaints and Incidents

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The Fundamental Occupational Therapist Feedback and Complaints Management Policy outlines how you can make a complaint and how we will deal with your complaint in line with our Incident Management and Reporting Policy.

Any breach or alleged breach of your rights will be taken seriously. In each case, the incident has to be reported and managed in accordance with our Incident Management System set out in our Incident Management and Reporting Policy. For more information see our Incident Management and Reporting Policy.

            

You can contact us using the details set out below if you have any questions or concerns including to request a copy of our Feedback and Complaints Management Policy or Incident Management and Reporting Policy.

Kayley Townsend
The Fundamental Occupational Therapist

kayley@thefundamentalot.com
0467 749 074

PO BOX 709, Tamworth NSW 2340

Please email for the offical complaints and compliments template to be provided if required. 
                    

Can I withdraw or amend my consent to the use of my personal information?

You may withdraw or amend your consent to The Fundamental Occupational Therapist using your personal information at any time by written notice to The Fundamental Occupational Therapist.